ACCESSIBILITY STATEMENT
Automobiles CITROËN is a simplified joint stock company (S.A.S) registered in the Trade and Companies Register under number 642 050 199 RCS Versailles, whose head office is located at 2-10 boulevard de l'Europe 78300 Poissy.
Automobiles CITROËN is committed to making its websites, intranet, extranet and mobile applications, etc. accessible in accordance with article 47 of law no. 2005-102 of February 11, 2005.
The multi-year action plan and the action plan for 2020 are currently being prepared and will be published later.
This accessibility declaration applies to the site https://www.citroen.fr/. It was established on May 26, 2020.
STATUS OF COMPLIANCE
The site www.citroen.fr is in partial compliance with the general accessibility improvement framework, version 4, due to the non-compliances listed below.
TEST RESULTS
The compliance audit carried out internally, on a sample of pages including the home page, the catalog page and the after-sales page, reveals that an average of 75% of the RGAA criteria are respected.
TECHNOLOGIES USED FOR THE CREATION OF THE SITE
HTML5
CSS
JavaScript
Symfony 2 Framework
PHP
USER AGENTS, SUPPORT TOOLS AND TECHNOLOGIES USED TO VERIFY CONTENT ACCESSIBILITY
Pending a more in-depth audit, content restitution checks were carried out using the tool www.webaccessibility.com.
PAGES OF THE SITE WHICH HAVE BEEN SUBJECT TO THE COMPLIANCE CHECK
Home page template;
Product type page;
Catalog type page;
After-sales sample page
The following pages in particular will soon be subject to verification:
Search Page;
Contact Page;
Accessibility Page;
Legal Notices Page.
NON-ACCESSIBLE CONTENT
Non-conformities
This section will be completed later, when an additional audit has been carried out.
Content not subject to the accessibility requirement
This section will be completed later, when an additional audit has been carried out. In particular, elements provided by third party entities not controlled by Automobiles Citroën are subject to an exemption.
FEEDBACK AND CONTACT
If you are unable to access content or a service, you can contact the manager of the site www.citroen.fr to be directed to an accessible alternative or obtain the content in another form.
Contact Automobiles Citroën SA: https://citroen-fr-fr.custhelp.com/
REMEDIES
This procedure is to be used in the following case.
You have reported to the website manager an accessibility defect that prevents you from accessing content or one of the portal's services and you have not received a satisfactory response.
Write a message to the Defender of Rights (https://formulaire.defenseurdesdroits.fr/)
Contact the Defender of Rights delegate in your region (https://www.defenseurdesdroits.fr/saisir/delegues)
Send a letter by post
Defender of rights
Free response 71120
75342 Paris CEDEX 07