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LEGAL NOTICE

The site accessible at the address www.citroen.fr (hereinafter referred to as “Site”) is intended for the personal information of Internet users who use it. Access and use of this Site are subject to these “Legal Notices” detailed below as well as to applicable laws and/or regulations. Connection and access to this Site imply the Internet user's full and unreserved acceptance of all the provisions of these Legal Notices.

 

The company that owns the Site reserves the right to modify and update, without notice, these Legal Notices and all elements, products or services presented on the Site. All of these modifications are binding on Internet users who must consult these Legal Notices linked to the Site.

 

These Legal Notices are subject to law.

 

Publication

 

The site www.citroen.com.mt is published by:

 

CITROËN AUTOMOBILES

Simplified Joint Stock Company with capital of €159,000,000 (to be verified?)

Identification number: FR 75642050199, 642 050 199 R.C.S. Versailles – APE 7010Z

SIRET number: 64205019901048

Head office: 2-10 boulevard de l’Europe 78300 Poissy

Telephone: 01 55 94 81 00

 

Publication director: Alain Descat

 

Site manager: Audrey Grunwald

 

 

 

Contact request with the brand

 

A manager can be contacted using the following form: https://citroen-fr-fr.custhelp.com/app/ask

 

 

 

Intellectual property rights

 

AUTOMOBILES CITROËN advises users of this Site that numerous elements of it:

 

1 - Are protected by copyright legislation: this may include photographs, articles, drawings, animated sequences, recordings in digital audio or video format, etc.

2 - And/or are protected by legislation on designs and models;

3 - Are protected by trademark legislation: these are in particular the "CITROËN" brand, the "double chevron" logo, as well as the brands of vehicle models in particular, appearing on the Site.

 

The elements thus protected are the property of AUTOMOBILES CITROËN, its subsidiaries, companies in the Stellantis group or third parties having authorized AUTOMOBILES CITROËN to exploit them.

 

As such, any reproduction, representation, use, adaptation, modification, incorporation, translation, marketing, partial or complete by any process and on any medium whatsoever (paper, digital, etc.) is prohibited without prior written authorization. of AUTOMOBILES CITROËN or the company owning said elements, apart from the exceptions legally permitted by article 122-5 of the Intellectual Property Code, under penalty of constituting an offense of counterfeiting of copyright and/or designs and models and/or trademark, punishable by three (3) years of imprisonment and a fine of three hundred thousand euros (€300,000) in the case of copyright infringement and four (4) years of imprisonment. and a fine of four hundred thousand euros (€400,000) in the case of trademark counterfeiting.

 

The brands and logos of the software displayed on this Site are the respective property of the companies operating them, and cannot be used without the prior written consent of said companies. These brands include but are not necessarily limited to any software not specifically identified in this Legal Notice.

 

Product information

 

The information and illustrations appearing on the pages of this Site are general information and have no contractual value. They are subject to change without notice.

 

Information on leather upholstery

 

For details of leather seats and other materials, please click on the following link: Citroën vehicle details

 

 

 

Service information

 

The services presented on this site are those which can be offered by members of the participating Citroën network. With regard to spare parts and accessories, the prices mentioned for information purposes are exclusive of installation, unless they are packages. These packages are only valid for the period indicated.

 

The Citroën sales network is at your disposal to answer all your questions regarding the products and services presented on this site.

 

We remind you that members of the Citroën commercial network are independent traders who remain free to determine their own prices and to participate or not in the operations offered by Citroën (including packages) and are solely responsible for the information they provide on this site.

 

Financing information

 

All financing offers made on the site www.citroen.fr are subject to acceptance of the file by: CREDIPAR, SA with capital of €138,517,008 - 12, avenue André Malraux 92300 Levallois Perret, RCS Nanterre 317 425 981

 

The offers and scales may be subject to conditions and depend in all cases on the approval of the file by Citroën Financement - CREDIPAR SA, the elements appearing on the site are not contractual and your registration on it is not valid. financing offer.

 

Only your acceptance, by your signature, of a prior financing offer and the provision to the member of the Citroën network with whom you are in contact with the requested supporting documents concerning your identity and your financial situation, will allow Citroën Financement - CREDIPAR SA to approve or not your request.

 

Protection of personal data and cookies

 

The protection of your personal data is our priority. We invite you to read our Privacy Statement.

 

DISPUTE – CONSUMER MEDIATION

 

In the event of a dispute between the parties, they will endeavor to resolve it amicably. In the absence of an amicable agreement, the consumer customer is informed in accordance with article L.211-3 of the Consumer Code, before possibly referring the matter to the competent courts and following a written complaint to Automobiles Citroën, he has the possibility of contacting, free of charge, a mediator registered on the list of mediators established by the Commission for the Evaluation and Control of Consumer Mediation in application of article L.615-1 of the Consumer Code, namely Médiation CMFM by contacting them by post at the following address: Médiation Cmfm, 19 Avenue d'Italie - 75013 Paris or on the website www.mediationcmfm.fr.

 

The consumer client remains free to accept or refuse recourse to mediation and, in the event of recourse to mediation, each party is free to accept or refuse the solution proposed by the mediator.

 

In the absence of an amicable agreement, recourse to mediation or acceptance by the parties of the solution proposed by the mediator, the dispute between a consumer customer will be brought before the court according to the rules of common law.

 

Password management

 

Citroën provides you with various areas on this website allowing you to have access to privileged services (e.g. My Citroën Espace). To obtain access to these areas, you must enter your email address, first name, postal code and choose a password. This password is strictly personal and you must ensure its confidentiality. As such, you are responsible for any use of this password and Citroën cannot under any circumstances be held responsible for any loss or damage caused by the use of these spaces and/or this password.

 

You must inform Citroën of any fraudulent use of your password or space and log out after each consultation of the site.

 

Limitation of liability

 

You use the Site under your sole and entire responsibility. AUTOMOBILES CITROËN and its subsidiaries cannot be held responsible for direct or indirect damage, such as, in particular, material damage, loss of data or programs, financial damage, resulting from the use of this site or sites linked to it. .

 

We draw your attention to the fact that certain products or services presented on the Site may be subject to specific regulations or even restrictions and/or prohibitions in certain countries.

 

AUTOMOBILES CITROËN offers you the possibility, on the Site, to send personal messages passing through servers under its management responsibility in order to allow you to inform your correspondents of the interest of certain articles or documents present on the site . As such, AUTOMOBILES CITROËN cannot be held responsible for a message written by an Internet user to a correspondent via the Site. AUTOMOBILES CITROËN cannot be held responsible for messages of which the company is not the author and over which it exercises no control.

 

User Responsibility

 

Users of the Site undertake to respect these legal notices and to use the Site under their responsibility. The user is deemed to have accepted these legal notices simply by consulting the Site. Any consultation of the Site implies acceptance of these legal notices in their latest version.

 

AUTOMOBILES CITROËN cannot be held responsible for any damage resulting from the use of the Site.

 

Users must in particular protect their technical equipment against any form of contamination by viruses and/or intrusion attempts, AUTOMOBILES CITROËN cannot be held responsible in this case.

 

 

Hyperlinks

 

Setting up a hypertext link to the Site requires prior written authorization from AUTOMOBILES CITROËN.

 

In any event, AUTOMOBILES CITROËN is in no way held responsible for the content as well as the products or services offered on the sites to which the Site is linked by hypertext links or any other type of links, such as Mister Auto

 

Applicable law and competent jurisdiction

 

The Site and these legal notices are subject to law, excluding conflict of law rules.

 

In the event of a dispute relating to the interpretation or execution of these legal notices, the courts of Paris have sole jurisdiction, unless otherwise required by law.